Retrieve your vehicle
Contact your finance company about your account, then call our office for release procedures and an appointment.
View release information →DCT Recovery Agency Inc.
Need to retrieve your vehicle or personal property? Arranging a transport? Start here for appointment instructions and help from our office.

Appointments are required. Please call before visiting. Our physical address is provided when your appointment is arranged. Pines Boulevard and 4302 Hollywood Boulevard are mailing locations, not our office.
Call for an appointment ↗How can we help?
Choose the reason for your visit to find the right instructions.
Contact your finance company about your account, then call our office for release procedures and an appointment.
View release information →Personal property collection is by appointment. Allow at least 24 hours after recovery for vehicle processing.
View appointment information →Email your company name and the last six characters of the VIN for vehicle status and transport arrangements.
View transport instructions →About DCT
DCT Recovery Agency Inc. is a family owned and operated business serving South Florida. We work with finance companies, banks, and dealers to handle vehicle recovery, with a focus on client and customer satisfaction.
Our team uses recovery equipment, computer systems, and skip tracing resources to support the recovery process.
Plan your visit
Our office can explain your next steps and arrange your visit. Please confirm the requirements directly with our team before traveling.
954-963-7376 ↗Our coverage
Not sure whether an assignment is in our area? Email our office for guidance.
We do not handle your financing. Contact the company that financed your vehicle about your account and authorization. Call DCT for our release procedure.
Vehicle redemption appointments are Monday–Friday, 10 a.m.–4 p.m. Appointments are arranged on the day you wish to come.
Allow at least 24 hours after recovery so we can process the vehicle. Personal property collection is by appointment, Monday–Friday, 10 a.m.–4 p.m. We are closed on weekends.
Inventory and storage fees may apply. Please contact our office for the requirements for your appointment.
Email info@dctrecovery.com with your company name and the last six characters of the VIN. Please provide 24 hours’ notice and call one hour before arrival on pickup day.
Transport pickups are Monday–Friday, 10 a.m.–2 p.m. Bring appropriate equipment for inoperable vehicles; DCT does not load them.
Our physical address is provided when your appointment or transport is arranged. Do not travel to Pines Boulevard or 4302 Hollywood Boulevard; these are mailing locations rather than our office.
Email info@dctrecovery.com or fax your request to 954-963-9880 for a copy of our updated insurance certificate.
Contact our office for appointments, questions, and release instructions.